Thank you for shopping at ShopHairWigs.com. We try our best to satisfy our customers, but some of the issues cannot be covered by our policy.
- We are not responsible for orders that are not responded nor claimed after the delivery of orders, return or last correspondence. The time frame applies after 120 days for foreign orders, APO/FPO and 60 days for US 50 states and territories. Such issues are wrong items, returned items, delayed items and etc. If you have questions please contact us or email us at [email protected]
- PayPal users: We reserve the right to cancel your order if you are not a verified PayPal member and/or if your shipping address is unconfirmed. If the order is canceled for one of these reasons you will be refunded the order total minus 4% as PayPal charges us a 4% fee for the reversal of funds back to your account.
- For electronic appliances, we are not responsible for malfunction of the unit after 15 days of delivered date. You must contact unit manufacturer for warranty and repair information.
- Description and quality of all products sold in ShopHairWigs.com is in accordance with manufacturer's printed or given descriptions.
- For some of hair care products we sell are for professional use only, and we are assuming that you are a professional hair care personnel, therefore you are responsible for all the before and after results of the professional hair care products.
Thank you for your time and supports.